Capture email bug reports in Agiled
Bring emailed bug reports into a visible queue with the issue description and reproduction clues included for the team.
Trigger
New Email Received
Trigger for new emails in an AgentMail inbox
Action
Create Ticket
Tool to create a new support ticket in agiled. use after gathering all required ticket details (subject, message, priority, user id).
Why this helps
Bug reports can become hard to track when reproduction details live only in a customer's email thread.
- Keep reported defects in a trackable queue
- Retain reproduction information from the message
- Reduce manual issue transcription
Setup
Build it in a few focused steps.
- 1Connect Agent Mail and Agiled once in the Notis portal.
- 2Create a new automation in the portal or tell Notis from any channel.
- 3Describe which messages are bug reports and ask Notis to retain observed behavior and reproduction clues.
- 4Pick the Agent Mail New Email Received trigger and choose a run report destination.
- 5Test with one real bug report email and review the ticket.
Questions about this workflow
Can Notis tell a bug report from a feature request?
Include criteria for each and direct Notis to create tickets only for confirmed bug reports, or to report uncertain cases.
Will it invent reproduction steps when none are provided?
Ask Notis to include only details present in the message and clearly flag missing reproduction information.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agent mail to Agiled. A trigger fires from one place; an action lands in another.
Agent mail triggers
Agiled actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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New Email Received
Trigger for new emails in an AgentMail inbox
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Create Ticket
Tool to create a new support ticket in agiled. use after gathering all required ticket details (subject, message, priority, user id).
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Get Employees
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Connect any two apps with Notis in the middle.
Agent mail and Agiled, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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