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Turn compliance questions in email into clear next steps

Give each incoming compliance question a quick check against the 21risk data available to you.

Trigger

New Email Received

Trigger for new emails in an AgentMail inbox

Action

Get Compliance

Tool to retrieve compliance data for sites, categories, or questions. use when you need odata-based compliance data for analytics or reporting.

Why this helps

A question that arrives by email can trigger a slow search across compliance records and a forgotten reply.

  • Check relevant compliance data when a question arrives.
  • Summarize returned site, category, or question details.
  • Make it easier to decide what needs a human response.

Setup

Build it in a few focused steps.

  • 1Connect Agent mail and 21risk once in the Notis portal.
  • 2Create an automation and give it a name and prompt.
  • 3Describe how to identify the compliance question and summarize relevant returned data.
  • 4Choose the New Email Received trigger and a channel for run reports.
  • 5Test with one real email containing a compliance question.

Questions about this workflow

Can it answer questions that are not in 21risk data?

It can report that the available data did not provide an answer. Add any needed background or response rules to your instruction.

Does this update compliance records?

No. Get Compliance retrieves data for analysis or reporting and does not update records.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Agent mail to 21risk. A trigger fires from one place; an action lands in another.

Agent mail triggers

21risk actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Get Compliance

Tool to retrieve compliance data for sites, categories, or questions. use when you need odata-based compliance data for analytics or reporting.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get Items (BETA)

Tool to retrieve items (beta) from the 21risk odata api. use when you need a filtered and paged list of items for analytics and reporting. example: get items($filter="item cost gt 100", $top=50).

ActionInstant

New Email Received

Trigger for new emails in an AgentMail inbox

TriggerPolling

Get Items Per Month

Tool to retrieve fact table data for itemspermonth, one row per question per site per month. use when querying monthly item data with odata parameters ($filter, $top, $skip, $select, maxpagesizeinmb).

ActionInstant

Get Organizations

Tool to retrieve organizations from the 21risk odata api. use when you need to list, filter, or paginate organizations via odata parameters after authentication is confirmed.

ActionInstant

Get Properties

Tool to fetch a list of properties related to sites, including cope information and other relevant data. use when you need property insurance details via odata api after authentication.

ActionInstant

Get Reports

Tool to retrieve audit reports, including draft, published, and scheduled reports. use when you need a paginated list of reports with optional odata filtering.

ActionInstant

Get RiskModel Categories

Tool to retrieve risk model categories for grouping questions and compliance checks. use when you need to filter, select, or paginate risk model categories via odata parameters ($filter, $select, $orderby, $top, $skip, $count).

ActionInstant

Get Risk Models

Tool to retrieve risk models used for audits and compliance. use when you need to list available risk models with optional odata queries.

ActionInstant

Connect any two apps with Notis in the middle.

Agent mail and 21risk, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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