Carry confirmed customer corrections into Detrack
When a customer interaction confirms a delivery detail needs changing, send the delivery identifiers and corrected information through a Notis webhook for an update.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Edit Delivery
Update details of existing delivery jobs.
Why this helps
Confirmed customer corrections can get lost between the conversation and the delivery record.
- Use confirmed delivery identifiers to target the record.
- Carry corrected details from a customer interaction into Detrack.
- Reduce duplicate transcription of approved changes.
Setup
Build it in a few focused steps.
- 1Connect Agencyzoom and Detrack once in the Notis portal.
- 2Create an automation in Automations, New Automation, or describe it to Notis from any channel.
- 3In one instruction, ask Notis to update the specified Detrack delivery using the date, DO number and confirmed correction included in the request.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one real, approved correction and its matching delivery identifiers.
Questions about this workflow
Does Agencyzoom send the customer-correction event automatically?
No Agencyzoom triggers are listed here. Start this workflow with a Notis webhook when a correction is ready to apply.
What prevents changing the wrong delivery?
Include and verify the delivery date and DO number in the request, and test with a real approved example. The action can edit specific deliveries using those identifiers.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agencyzoom to Detrack. A trigger fires from one place; an action lands in another.
Agencyzoom triggers
Detrack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Collection
Add a pickup job.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete All Collections
Delete all collection jobs for a specific date.
Bulk Create Depots
Creates multiple depots, each with a name and geocodable address.
Delete All Deliveries
Delete all delivery jobs for a specific date.
Create Depot
Creates a depot as a starting or ending point for delivery routes.
Delete Delivery
Delete one or more delivery jobs.
Edit Delivery
Update details of existing delivery jobs.
Search
Find deliveries, collections, or vehicles matching your search.
Connect any two apps with Notis in the middle.
Agencyzoom and Detrack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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