Cancel an Agency Recording Order Before Work Begins
Handle a mistaken or duplicate recording order while it is still eligible for cancellation.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Cancel and Refund Audio File
Cancels an audio file order and issues a refund if eligible.
Why this helps
A duplicate or incorrect recording can remain in the queue, and it is easy to miss the window to cancel before work begins.
- Acts on a specific audio file identified in the request.
- Requests cancellation and a refund when applicable.
- Makes it easier to address mistaken orders before transcription work starts.
Setup
Build it in a few focused steps.
- 1Connect AgencyZoom and CastingWords once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Tell Notis to cancel the identified order only when no transcription work has been done and report the outcome.
- 4Pick a webhook trigger and choose where run reports should go.
- 5Test with one real eligible order, confirming it is still in a pre-processing, audio processing, or error state.
Questions about this workflow
Can this cancel an order after transcription work has started?
The action is for files where no transcription work has been done, such as pre-processing, audio processing, or error states.
Is a refund guaranteed?
No. The tool issues a refund if applicable; eligibility depends on the order status and account rules.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agencyzoom to Castingwords. A trigger fires from one place; an action lands in another.
Agencyzoom triggers
Castingwords actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel and Refund Audio File
Cancels an audio file order and issues a refund if eligible.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Prepay Balance
Retrieves the current account prepay balance.
Get registered webhook URL
Retrieves the webhook URL registered for account notifications.
Get Transcript
Retrieves a completed audio transcription in the requested format.
Order Transcript
Creates a transcription order for audio or video files.
Order Upgrades
Orders an upgrade for a completed audio transcription.
Register Webhook
Registers a webhook to receive event notifications.
List Available SKUs
Lists available transcription services and their prices.
Connect any two apps with Notis in the middle.
Agencyzoom and Castingwords, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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