Keep customer context beside the feedback
Give product teams the customer signal behind a feature request without making them search agency records.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Comment
Posts a new comment on a post.
Why this helps
Useful sales conversations often never make it into the discussion attached to the original product request.
- Bring customer context into the existing discussion
- Avoid duplicate feedback posts
- Make sales signals easier for product teams to review
Setup
Build it in a few focused steps.
- 1Connect Agencyzoom and Canny once in the Notis portal.
- 2Create an automation from any channel or in Automations, New Automation.
- 3Tell Notis to find the clearly matching Canny post and add a concise comment based only on the supplied follow-up context.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real follow-up and verify the comment belongs on the intended post.
Questions about this workflow
What if no matching post is found?
Instruct Notis to report the context for review instead of creating a comment on an uncertain post.
Does this create a new post?
No. It adds a comment to an existing post when a reliable match is found.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agencyzoom to Canny. A trigger fires from one place; an action lands in another.
Agencyzoom triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Adds an existing tag to a post.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Deletes a user and their comments and votes.
Change Post Status
Changes a post’s status and can notify voters.
Create Changelog Entry
Creates a changelog entry and can publish it or notify users.
Create Comment
Posts a new comment on a post.
Create or Update User
Creates a user or updates their existing profile.
Create Post
Creates a feature request or feedback post on a board.
Create Tag
Creates a tag for categorizing posts.
Connect any two apps with Notis in the middle.
Agencyzoom and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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