Catch useful customer context in feedback discussions
Read the discussion around product requests alongside the issues agency customers are raising.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
List Comments
Retrieves comments, ordered from newest to oldest.
Why this helps
Important details in feedback discussions can be missed when teams only review post titles.
- Bring discussion details into a concise report
- Compare comments with available agency themes
- Spot questions that may need a follow-up
Setup
Build it in a few focused steps.
- 1Connect Agencyzoom and Canny once in the Notis portal.
- 2Create an automation from any channel or in Automations, New Automation.
- 3Tell Notis to list relevant Canny comments and summarize their relationship to available Agencyzoom customer themes.
- 4Pick a recurring schedule and choose where run reports should go.
- 5Test with one real discussion and check that the summary preserves context.
Questions about this workflow
Does this post a reply?
No. This workflow retrieves and summarizes comments for review.
Can it determine whether a comment is from a specific customer?
Only when the available comment and connected app data provide enough information to support that conclusion.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agencyzoom to Canny. A trigger fires from one place; an action lands in another.
Agencyzoom triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Adds an existing tag to a post.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Deletes a user and their comments and votes.
Change Post Status
Changes a post’s status and can notify voters.
Create Changelog Entry
Creates a changelog entry and can publish it or notify users.
Create Comment
Posts a new comment on a post.
Create or Update User
Creates a user or updates their existing profile.
Create Post
Creates a feature request or feedback post on a board.
Create Tag
Creates a tag for categorizing posts.
Connect any two apps with Notis in the middle.
Agencyzoom and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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