Record customer support on existing feedback
Make a customer's explicit support visible on the feedback post they care about.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Vote
Records a vote for a post.
Why this helps
A customer signal can be recorded in agency notes but missed in the vote count product teams review.
- Record an explicit customer vote on an existing post
- Use verified identifiers from the request
- Keep support visible alongside other votes
Setup
Build it in a few focused steps.
- 1Connect Agencyzoom and Canny once in the Notis portal.
- 2Create an automation from any channel or in Automations, New Automation.
- 3Tell Notis to create a vote only when the request includes verified post and voter identifiers and the customer explicitly supports the idea.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one authorized real example and verify the post and voter.
Questions about this workflow
Can a vote be created from an email address alone?
The action requires a post and voter identifier. The request should supply verified identifiers or enough information to retrieve them safely.
Will this vote on behalf of a customer without their signal?
Your instruction should require an explicit customer signal before recording a vote.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agencyzoom to Canny. A trigger fires from one place; an action lands in another.
Agencyzoom triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Adds an existing tag to a post.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Deletes a user and their comments and votes.
Change Post Status
Changes a post’s status and can notify voters.
Create Changelog Entry
Creates a changelog entry and can publish it or notify users.
Create Comment
Posts a new comment on a post.
Create or Update User
Creates a user or updates their existing profile.
Create Post
Creates a feature request or feedback post on a board.
Create Tag
Creates a tag for categorizing posts.
Connect any two apps with Notis in the middle.
Agencyzoom and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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