Give feedback useful customer context
Add an existing Canny tag when agency context makes a feedback theme easier to find.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Add Post Tag
Adds an existing tag to a post.
Why this helps
Feedback can be hard to group when its customer or account context lives in a separate system.
- Make relevant posts easier to group
- Use context already present in the webhook
- Avoid creating duplicate tags
Setup
Build it in a few focused steps.
- 1Connect Agencyzoom and Canny once in the Notis portal.
- 2Create an automation from any channel or in Automations, New Automation.
- 3Tell Notis to identify a related post and apply an existing tag only when the supplied client context supports it.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real example and confirm the selected tag exists.
Questions about this workflow
Does this create a tag?
No. This action applies an existing tag. Ask Notis to report when the needed tag is unavailable.
What context can it use?
It can use details included in the webhook request and information available from connected Agencyzoom and Canny data.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agencyzoom to Canny. A trigger fires from one place; an action lands in another.
Agencyzoom triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Adds an existing tag to a post.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Deletes a user and their comments and votes.
Change Post Status
Changes a post’s status and can notify voters.
Create Changelog Entry
Creates a changelog entry and can publish it or notify users.
Create Comment
Posts a new comment on a post.
Create or Update User
Creates a user or updates their existing profile.
Create Post
Creates a feature request or feedback post on a board.
Create Tag
Creates a tag for categorizing posts.
Connect any two apps with Notis in the middle.
Agencyzoom and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Canny.