Keep product feedback grounded in current evidence
Bring new customer details into the feedback that product teams already follow.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Update Post
Updates a post’s details.
Why this helps
A product request can become stale as new account or policy details emerge in the agency system.
- Keep an existing post current
- Preserve the original feedback thread
- Include only evidence available in the request or connected data
Setup
Build it in a few focused steps.
- 1Connect Agencyzoom and Canny once in the Notis portal.
- 2Create an automation from any channel or in Automations, New Automation.
- 3Tell Notis to find the related post and update its details with concise new evidence, preserving existing useful context.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real update and review the resulting post.
Questions about this workflow
Can Notis update a post title too?
The Canny action supports updating post details and other post fields. Specify exactly what should change in the instruction.
What happens if the post match is uncertain?
Ask Notis to report the possible match and avoid updating an uncertain post.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agencyzoom to Canny. A trigger fires from one place; an action lands in another.
Agencyzoom triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Adds an existing tag to a post.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Deletes a user and their comments and votes.
Change Post Status
Changes a post’s status and can notify voters.
Create Changelog Entry
Creates a changelog entry and can publish it or notify users.
Create Comment
Posts a new comment on a post.
Create or Update User
Creates a user or updates their existing profile.
Create Post
Creates a feature request or feedback post on a board.
Create Tag
Creates a tag for categorizing posts.
Connect any two apps with Notis in the middle.
Agencyzoom and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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