Keep feedback categories aligned with customer needs
Use current category options to make agency feedback easier to organize.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
List Categories
Lists categories for a board.
Why this helps
Feedback can be misfiled when category choices are unclear or out of date.
- Review available categories before submitting feedback
- Avoid unsupported category assumptions
- Make recurring themes easier to route
Setup
Build it in a few focused steps.
- 1Connect Agencyzoom and Canny once in the Notis portal.
- 2Create an automation from any channel or in Automations, New Automation.
- 3Tell Notis to review categories for the relevant board and compare them with available agency feedback themes.
- 4Pick a recurring schedule and choose where run reports should go.
- 5Test with one real feedback theme and check the category recommendation.
Questions about this workflow
Does it create or change categories?
No. This workflow retrieves categories and reports a fit for review.
What does it need to list categories?
It needs the relevant Canny board identifier or enough accessible context to find the board.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agencyzoom to Canny. A trigger fires from one place; an action lands in another.
Agencyzoom triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Adds an existing tag to a post.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Deletes a user and their comments and votes.
Change Post Status
Changes a post’s status and can notify voters.
Create Changelog Entry
Creates a changelog entry and can publish it or notify users.
Create Comment
Posts a new comment on a post.
Create or Update User
Creates a user or updates their existing profile.
Create Post
Creates a feature request or feedback post on a board.
Create Tag
Creates a tag for categorizing posts.
Connect any two apps with Notis in the middle.
Agencyzoom and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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