Turn an approved customer question into a chatbot prompt
When your team is ready with a question and answer, have Notis add it as a selectable Botsonic starter question.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Starter Question
Creates a preset question and answer for users to select.
Why this helps
Useful customer questions can remain buried in team discussions instead of becoming easy chatbot starting points.
- Make approved questions easy for customers to select.
- Reduce manual re-entry when promoting a prompt to the bot.
- Keep a clear path from agency review to chatbot setup.
Setup
Build it in a few focused steps.
- 1Connect Agencyzoom and Botsonic once in the Notis portal.
- 2Create an automation describing when an approved prompt should be added.
- 3Tell Notis to create a Botsonic starter question using the approved question and answer supplied in the request.
- 4Pick the Notis webhook trigger and select where run reports should go.
- 5Test with one real approved question and verify the new prompt in Botsonic.
Questions about this workflow
Where does the question and answer come from?
The webhook request or available context must supply the approved question and answer. Agencyzoom triggers are not listed here.
Can this replace an existing prompt?
No. This action creates a new starter question. Updating or deleting a specific existing question requires its identifier and a different listed action.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agencyzoom to Botsonic. A trigger fires from one place; an action lands in another.
Agencyzoom triggers
Botsonic actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Bulk Upload Bot URLs
Adds or updates multiple URLs in a bot’s training data at once.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Starter Question
Creates a preset question and answer for users to select.
Delete Starter Question
Permanently deletes a starter question from a bot.
Delete Uploaded File
Permanently removes an uploaded file from a bot’s training data.
Get All Bot Data
Retrieves all files and resources associated with a bot.
Get All Bots
Retrieves the bots associated with your account.
Get All Conversations
Retrieves conversations related to a bot.
Get All FAQs
Retrieves the frequently asked questions associated with a bot.
Connect any two apps with Notis in the middle.
Agencyzoom and Botsonic, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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