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Move stale deals toward a conversation

Put a next call in motion for deals that have sat too long without a response.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

Create callback

Queues a callback request for an agent at a call center to handle.

Why this helps

Stale deals can quietly drift when nobody turns the next follow-up into a concrete call request.

  • Review stale deals on a schedule using criteria you define.
  • Request a call center callback for contacts with a usable number.
  • Surface deals that lack the details needed for a callback.

Setup

Build it in a few focused steps.

  • 1Connect Affinity and Dialpad once in Notis.
  • 2Create an automation that identifies stale deals and requests callbacks for eligible contacts.
  • 3Pick a recurring schedule as the trigger.
  • 4Choose where run reports should go.
  • 5Test with one real stale deal, phone number, and Dialpad call center.

Questions about this workflow

How do I define stale?

Describe the age or last-activity rule in the instruction. Affinity needs to return the date or history needed to apply that rule.

Can it request a callback when a phone number is missing?

No. A usable phone number and the intended Dialpad call center are required for the callback action.

Could it request callbacks repeatedly?

Yes, if the same deals continue to meet the criteria. Tell Notis to use available follow-up history to avoid repeat requests, or review the reports.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Affinity to Dialpad. A trigger fires from one place; an action lands in another.

Affinity triggers

Dialpad actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Access control policies listing

View a company's access control policies.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add blocked phone numbers

Add phone numbers to the blocked list to prevent calls or messages from them.

ActionInstant

Add department operator by id

Add an operator to a department.

ActionInstant

Add member to channel

Add a user to a channel.

ActionInstant

Add member to coaching team

Add a member to a coaching team.

ActionInstant

Add operator to call center

Add an operator to a call center.

ActionInstant

Add operator to office

Add an operator to an office.

ActionInstant

Add participant to call

Add someone to an ongoing call.

ActionInstant

Connect any two apps with Notis in the middle.

Affinity and Dialpad, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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