Pause pending surveys when a contact needs a break
Honor a pause request quickly and avoid sending a survey that is no longer timely.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Delete Pending Survey Requests
Cancels all pending survey requests for a person.
Why this helps
Pending surveys can still go out after a relationship changes or a contact asks for a pause.
- Remove scheduled survey requests for the specified person.
- Respond promptly to a pause request captured in Affinity.
- Avoid unwanted future survey messages already pending.
Setup
Build it in a few focused steps.
- 1Connect Affinity and Delighted once in Notis.
- 2Create an automation and describe when a verified pause request should cancel pending surveys.
- 3Choose a webhook trigger started by your Affinity process.
- 4Choose where run reports should go.
- 5Test with one real contact who has a pending survey request.
Questions about this workflow
Does this unsubscribe the person from all future surveys?
No. This action deletes pending survey requests for a person. It does not add them to the unsubscribe list.
What does the webhook need to identify?
It must provide the email address for the person whose pending requests should be removed.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Affinity to Delighted. A trigger fires from one place; an action lands in another.
Affinity triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Adds a person to automated email surveys or updates their profile details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Adds a person to automated SMS surveys or updates their profile details.
Create or Update Person
Creates or updates a person and schedules a survey email.
Delete Pending Survey Requests
Cancels all pending survey requests for a person.
Delete Person
Permanently deletes a person and all associated data.
Get Autopilot Email Configuration
Retrieves the current email Autopilot configuration.
Get Autopilot SMS Configuration
Retrieves the current SMS Autopilot configuration.
List Autopilot SMS Memberships
Lists people enrolled in SMS Autopilot.
Connect any two apps with Notis in the middle.
Affinity and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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