Carry survey opt-outs through to Delighted
Make a recorded opt-out easy to honor so future email surveys stop reaching that contact.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Unsubscribe Person
Permanently unsubscribes a person from all future email surveys.
Why this helps
An opt-out noted in a relationship record can be missed by the separate survey system.
- Apply an explicit opt-out to Delighted email surveys.
- Reduce the chance of future survey emails after a request.
- Keep the preference action connected to the contact workflow.
Setup
Build it in a few focused steps.
- 1Connect Affinity and Delighted once in Notis.
- 2Create an automation and describe how to recognize an explicit survey opt-out.
- 3Choose a webhook trigger started by your Affinity process with the person's email address.
- 4Choose a report channel for run updates.
- 5Test with one real opt-out request and verify the contact is unsubscribed.
Questions about this workflow
Can this be reversed automatically later?
This action adds a person to the unsubscribe list. Do not assume it can be automatically reversed; follow your Delighted account's process for any later change.
What should start this workflow?
An HTTP request from your Affinity process should start the Notis webhook after an explicit opt-out is recorded.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Affinity to Delighted. A trigger fires from one place; an action lands in another.
Affinity triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Adds a person to automated email surveys or updates their profile details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Adds a person to automated SMS surveys or updates their profile details.
Create or Update Person
Creates or updates a person and schedules a survey email.
Delete Pending Survey Requests
Cancels all pending survey requests for a person.
Delete Person
Permanently deletes a person and all associated data.
Get Autopilot Email Configuration
Retrieves the current email Autopilot configuration.
Get Autopilot SMS Configuration
Retrieves the current SMS Autopilot configuration.
List Autopilot SMS Memberships
Lists people enrolled in SMS Autopilot.
Connect any two apps with Notis in the middle.
Affinity and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Delighted.