Apply confirmed deletion requests to Customer.io
Carry a clear permanent deletion request from Affinity through to Customer.io profile suppression.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Suppress Customer Profile
Permanently deletes a customer profile and prevents it from being added again; this action is irreversible.
Why this helps
Permanent removal requests can be missed when teams must update separate systems by hand.
- Reduce missed deletion follow-through
- Apply suppression to the matching profile
- Keep a report of processed requests
Setup
Build it in a few focused steps.
- 1Connect Affinity and Customer.io once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Tell Notis to suppress only the matching Customer.io profile when Affinity clearly records a permanent deletion request.
- 4Choose a recurring schedule and select where run reports should go.
- 5Test with one approved example and verify the intended profile is suppressed.
Questions about this workflow
Does suppression prevent the person from being re-added?
Yes. Customer.io's Suppress Customer Profile action is for permanently deleting a profile and preventing it from being re-added.
Can it run on a normal opt-out?
Use this only when the Affinity record clearly indicates permanent deletion. A routine unsubscribe should use the appropriate unsubscribe process instead.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Affinity to Customerio. A trigger fires from one place; an action lands in another.
Affinity triggers
Customerio actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Suppress Customer Profile
Permanently deletes a customer profile and prevents it from being added again; this action is irreversible.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Group
Adds a person to a group, linking them to an organization, account, or project.
Get Integrations
Lists the integrations configured in your workspace.
Create Profile Alias
Merges one profile into another, moving its data to the canonical profile.
Get Messages
Retrieves messages sent from your workspace and their delivery metrics.
Get Segment Details
Retrieves details about a specific segment.
Get Segment Membership
Retrieves the people in a specific segment.
Get Segments
Lists the segments in your workspace.
Connect any two apps with Notis in the middle.
Affinity and Customerio, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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