Check a Contact's Canny Identity
Confirm whether a deal contact already has a Canny profile before your team follows up on product feedback.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Retrieve User
Retrieves a user’s details.
Why this helps
Teams can waste time searching manually or risk creating duplicate feedback profiles for existing participants.
- Check for an existing Canny user before further action.
- Use one exact identifier for a focused lookup.
- Report when no confident identity match is available.
Setup
Build it in a few focused steps.
- 1Connect Affinity and Canny once in Notis.
- 2Create an automation to retrieve the Canny user using exactly one reliable identifier from the supplied Affinity contact.
- 3Pick the webhook trigger and choose where run reports go.
- 4Test with one contact whose Canny profile is known.
Questions about this workflow
Which identifier should I use?
Provide exactly one identifier supported by the action, such as a Canny user ID, app user ID, or email.
Does this create a Canny user if none exists?
No. This action retrieves a user. Use a separate create or update workflow if a profile should be provisioned.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Affinity to Canny. A trigger fires from one place; an action lands in another.
Affinity triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Adds an existing tag to a post.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Deletes a user and their comments and votes.
Change Post Status
Changes a post’s status and can notify voters.
Create Changelog Entry
Creates a changelog entry and can publish it or notify users.
Create Comment
Posts a new comment on a post.
Create or Update User
Creates a user or updates their existing profile.
Create Post
Creates a feature request or feedback post on a board.
Create Tag
Creates a tag for categorizing posts.
Connect any two apps with Notis in the middle.
Affinity and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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