Catch failed document indexing before it stalls answers
See which knowledge sources need a retry or an owner before they become a support gap.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Get Source Details
Retrieves details and processing status for a source.
Why this helps
A failed document import can quietly leave a bot answering from incomplete knowledge.
- Surface failed source processing in a regular review.
- Make follow-up work easier to prioritize.
- Spot gaps before relying on affected content.
Setup
Build it in a few focused steps.
- 1Connect Affinda and Docsbot ai once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Tell Notis to review the relevant Docsbot source details and report failed processing with source identifiers.
- 4Pick a recurring schedule and choose where run reports go.
- 5Test by reviewing a real source and confirm that the report identifies its status.
Questions about this workflow
Will this retry failed sources automatically?
No. This workflow retrieves source details and reports status. The listed Refresh Source action is not used here.
Does Affinda need to provide new documents for this check?
No. The scheduled review is useful for existing Docsbot sources; Affinda may be connected as part of this app pair but is not required for the status lookup.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Affinda to Docsbot ai. A trigger fires from one place; an action lands in another.
Affinda triggers
Docsbot ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Bot
Creates a bot within a team.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Capture Conversation Lead
Saves lead information in conversation metadata, whether or not the conversation exists.
Delete Bot
Permanently deletes a bot; this action cannot be undone.
Generate Conversation Ticket
Turns a Chat Agent conversation into a structured support ticket.
Create Bot Source
Creates a source for a bot’s knowledge base.
Get Bot Details
Retrieves details about a bot in a team.
Create Webhook
Creates a bot webhook subscription; its target must be publicly accessible and support HTTPS.
Get Team Details
Retrieves details about a team, including its members and settings.
Connect any two apps with Notis in the middle.
Affinda and Docsbot ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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