See the customer themes in recent bot conversations
Get a focused view of conversation patterns without reading every chat individually.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
List Bot Conversations
Lists a bot’s conversation history with basic details.
Why this helps
Useful customer feedback and emerging issues can get buried in a large volume of chatbot conversations.
- Spot recurring customer topics faster.
- Make follow-up conversations easier to identify.
- Reduce manual review of chat history.
Setup
Build it in a few focused steps.
- 1Connect Affinda and Docsbot ai once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Ask Notis to list recent bot conversations and summarize available titles, timestamps, sentiment, and status.
- 4Choose a recurring schedule and select where run reports go.
- 5Test with a real bot and verify the digest reflects the returned conversation properties.
Questions about this workflow
Can this summarize full conversation transcripts?
The listed action returns a limited subset of conversation properties. Full conversation details are not guaranteed by this action.
Can it compare to earlier periods?
Only if the automation can retrieve both periods and the relevant fields. Do not assume a baseline that is not available.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Affinda to Docsbot ai. A trigger fires from one place; an action lands in another.
Affinda triggers
Docsbot ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Bot
Creates a bot within a team.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Capture Conversation Lead
Saves lead information in conversation metadata, whether or not the conversation exists.
Delete Bot
Permanently deletes a bot; this action cannot be undone.
Generate Conversation Ticket
Turns a Chat Agent conversation into a structured support ticket.
Create Bot Source
Creates a source for a bot’s knowledge base.
Get Bot Details
Retrieves details about a bot in a team.
Create Webhook
Creates a bot webhook subscription; its target must be publicly accessible and support HTTPS.
Get Team Details
Retrieves details about a team, including its members and settings.
Connect any two apps with Notis in the middle.
Affinda and Docsbot ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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