See how well your bot resolves customer questions each month
Turn monthly resolution figures into a clear, manageable documentation review.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Get Bot Monthly Reports
Retrieves a bot’s monthly question resolution statistics.
Why this helps
Support teams may collect metrics without turning them into concrete documentation improvements.
- Connect monthly metrics to a practical review.
- Spot trends that may warrant content changes.
- Keep documentation improvement on the calendar.
Setup
Build it in a few focused steps.
- 1Connect Affinda and Docsbot ai once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Ask Notis to retrieve the monthly report and summarize resolution trends with any available context for follow-up.
- 4Pick a monthly schedule and choose where run reports go.
- 5Test the summary against one available report and confirm the period and values.
Questions about this workflow
Does the monthly report show individual customer questions?
The monthly report action returns resolution metrics. Individual questions may require the question-list action.
Will this automatically change documentation?
No. It summarizes report findings for the team to review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Affinda to Docsbot ai. A trigger fires from one place; an action lands in another.
Affinda triggers
Docsbot ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Bot
Creates a bot within a team.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Capture Conversation Lead
Saves lead information in conversation metadata, whether or not the conversation exists.
Delete Bot
Permanently deletes a bot; this action cannot be undone.
Generate Conversation Ticket
Turns a Chat Agent conversation into a structured support ticket.
Create Bot Source
Creates a source for a bot’s knowledge base.
Get Bot Details
Retrieves details about a bot in a team.
Create Webhook
Creates a bot webhook subscription; its target must be publicly accessible and support HTTPS.
Get Team Details
Retrieves details about a team, including its members and settings.
Connect any two apps with Notis in the middle.
Affinda and Docsbot ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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