Make extracted FAQ content ready for bot answers
Reuse useful answers extracted from documents instead of leaving them buried in processed files.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Bot Source
Creates a source for a bot’s knowledge base.
Why this helps
FAQ content extracted during document work often stays scattered instead of helping the support bot answer consistently.
- Reuse extracted FAQ content in a support knowledge base.
- Cut manual reformatting between document processing and bot setup.
- Give customer-facing answers a more consistent source.
Setup
Build it in a few focused steps.
- 1Connect Affinda and Docsbot ai once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3In one instruction, ask Notis to identify FAQ content in the Affinda result and create a suitable Docsbot source.
- 4Pick the webhook trigger and choose where run reports go.
- 5Test with one real FAQ document and review the source content before use.
Questions about this workflow
Will this make the bot answer every question exactly as written?
No. Creating a source makes content available to the bot's knowledge base; response behavior depends on the bot and its configuration.
What should the webhook request include?
Include enough context to locate the Affinda result and identify the intended Docsbot bot. Do not rely on fields that the connected tools do not return.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Affinda to Docsbot ai. A trigger fires from one place; an action lands in another.
Affinda triggers
Docsbot ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Bot
Creates a bot within a team.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Capture Conversation Lead
Saves lead information in conversation metadata, whether or not the conversation exists.
Delete Bot
Permanently deletes a bot; this action cannot be undone.
Generate Conversation Ticket
Turns a Chat Agent conversation into a structured support ticket.
Create Bot Source
Creates a source for a bot’s knowledge base.
Get Bot Details
Retrieves details about a bot in a team.
Create Webhook
Creates a bot webhook subscription; its target must be publicly accessible and support HTTPS.
Get Team Details
Retrieves details about a team, including its members and settings.
Connect any two apps with Notis in the middle.
Affinda and Docsbot ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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