Know what content your support bot can use
Keep a current view of the sources behind customer answers without opening them one by one.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
List Bot Sources
Lists the indexed content sources for a bot.
Why this helps
A growing knowledge base can become hard to audit, making it difficult to know what content the bot relies on.
- Get a recurring inventory of bot sources.
- Make content review easier to delegate.
- Spot sources that need closer review.
Setup
Build it in a few focused steps.
- 1Connect Affinda and Docsbot ai once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Ask Notis to list sources for the chosen bot and summarize names, types, and available status details.
- 4Pick a recurring schedule and choose where run reports go.
- 5Test with a real bot and compare the inventory with its source list.
Questions about this workflow
Will this determine which sources are outdated?
The source listing may not include freshness information. A reliable outdated-content assessment needs timestamps or an update baseline available to the workflow.
Can the workflow remove old sources?
No. It creates an inventory using the list action. Deletion is a separate, permanent action and is not part of this review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Affinda to Docsbot ai. A trigger fires from one place; an action lands in another.
Affinda triggers
Docsbot ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Bot
Creates a bot within a team.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Capture Conversation Lead
Saves lead information in conversation metadata, whether or not the conversation exists.
Delete Bot
Permanently deletes a bot; this action cannot be undone.
Generate Conversation Ticket
Turns a Chat Agent conversation into a structured support ticket.
Create Bot Source
Creates a source for a bot’s knowledge base.
Get Bot Details
Retrieves details about a bot in a team.
Create Webhook
Creates a bot webhook subscription; its target must be publicly accessible and support HTTPS.
Get Team Details
Retrieves details about a team, including its members and settings.
Connect any two apps with Notis in the middle.
Affinda and Docsbot ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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