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Notis

Make processed policy documents searchable in Docsbot

Move approved policy content into the knowledge bot your team already uses for answers.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Create Bot Source

Creates a source for a bot’s knowledge base.

Why this helps

Policy files can be processed successfully yet remain difficult for the team to find when a question comes up.

  • Make selected policy content easier to search.
  • Reduce manual copying between document processing and knowledge tools.
  • Keep a clear report of each source creation run.

Setup

Build it in a few focused steps.

  • 1Connect Affinda and Docsbot ai once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and name it.
  • 3Describe which processed policy documents should become sources and which Docsbot bot should receive them.
  • 4Choose the webhook trigger and a report destination.
  • 5Test with one approved policy document and inspect the new source.

Questions about this workflow

Can this upload any source file directly?

For file-based sources, Docsbot's listed workflow requires a cloud upload first. Ensure the automation can obtain the required file path and complete upload before creating the source.

Can I use this for confidential policies?

Use it only with documents appropriate for the connected Docsbot bot and ensure the request and automation access are scoped accordingly.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Affinda to Docsbot ai. A trigger fires from one place; an action lands in another.

Affinda triggers

Docsbot ai actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Bot

Creates a bot within a team.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Capture Conversation Lead

Saves lead information in conversation metadata, whether or not the conversation exists.

ActionInstant

Delete Bot

Permanently deletes a bot; this action cannot be undone.

ActionInstant

Generate Conversation Ticket

Turns a Chat Agent conversation into a structured support ticket.

ActionInstant

Create Bot Source

Creates a source for a bot’s knowledge base.

ActionInstant

Get Bot Details

Retrieves details about a bot in a team.

ActionInstant

Create Webhook

Creates a bot webhook subscription; its target must be publicly accessible and support HTTPS.

ActionInstant

Get Team Details

Retrieves details about a team, including its members and settings.

ActionInstant

Connect any two apps with Notis in the middle.

Affinda and Docsbot ai, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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