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Notis

See customer feedback next to invoice context

Get a concise scheduled review of survey responses and the invoice details available to interpret them.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

List Survey Responses

Lists survey responses in your account.

Why this helps

Feedback and invoice processing context often live in separate places, making patterns harder to spot.

  • Review Delighted responses on a recurring schedule.
  • Summarize themes and identify feedback that may need follow-up.
  • Use invoice context only when it is available to the automation.

Setup

Build it in a few focused steps.

  • 1Connect Affinda and Delighted once in the Notis portal.
  • 2Create an automation in Automations, New Automation, or tell Notis the outcome in plain language.
  • 3Describe the response summary you want and which available invoice context to consider.
  • 4Choose a recurring schedule and where run reports should go.
  • 5Test with one real review period and check the summary.

Questions about this workflow

Does this automatically find a matching invoice for every response?

Only if matching invoice information is accessible to the automation. Supply any missing context or accept a summary without it.

What response data is available?

The Delighted response list action returns survey responses with pagination and optional filtering, person details, and notes.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Affinda to Delighted. A trigger fires from one place; an action lands in another.

Affinda triggers

Delighted actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Person to Autopilot Email

Adds a person to automated email surveys or updates their profile details.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add Person to Autopilot SMS

Adds a person to automated SMS surveys or updates their profile details.

ActionInstant

Create or Update Person

Creates or updates a person and schedules a survey email.

ActionInstant

Delete Pending Survey Requests

Cancels all pending survey requests for a person.

ActionInstant

Delete Person

Permanently deletes a person and all associated data.

ActionInstant

Get Autopilot Email Configuration

Retrieves the current email Autopilot configuration.

ActionInstant

Get Autopilot SMS Configuration

Retrieves the current SMS Autopilot configuration.

ActionInstant

List Autopilot SMS Memberships

Lists people enrolled in SMS Autopilot.

ActionInstant

Connect any two apps with Notis in the middle.

Affinda and Delighted, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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