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Notis

Complete verified contact deletion requests

Route a verified request through a deliberate workflow to remove the matching Delighted record and its associated data.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Delete Person

Permanently deletes a person and all associated data.

Why this helps

Deletion requests take careful follow-through across feedback systems when the person record is hard to locate.

  • Delete the Delighted person and associated data for a verified request.
  • Require explicit verification details before taking the action.
  • Keep request handling connected to the relevant customer record.

Setup

Build it in a few focused steps.

  • 1Connect Affinda and Delighted once in the Notis portal.
  • 2Create an automation in Automations, New Automation, or tell Notis the outcome in plain language.
  • 3Describe the verification checks required before deleting the supplied Delighted contact.
  • 4Choose the webhook trigger and where run reports should go.
  • 5Test the verification logic with one real request before processing it.

Questions about this workflow

What data does Delighted delete with this action?

The action removes the person and associated surveys, responses, properties, Autopilot membership, survey history, and unsubscribe or bounce status.

Can a document mention alone authorize deletion?

Set explicit verification requirements in your instruction and supply the necessary confirmation before the automation acts.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Affinda to Delighted. A trigger fires from one place; an action lands in another.

Affinda triggers

Delighted actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Person to Autopilot Email

Adds a person to automated email surveys or updates their profile details.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add Person to Autopilot SMS

Adds a person to automated SMS surveys or updates their profile details.

ActionInstant

Create or Update Person

Creates or updates a person and schedules a survey email.

ActionInstant

Delete Pending Survey Requests

Cancels all pending survey requests for a person.

ActionInstant

Delete Person

Permanently deletes a person and all associated data.

ActionInstant

Get Autopilot Email Configuration

Retrieves the current email Autopilot configuration.

ActionInstant

Get Autopilot SMS Configuration

Retrieves the current SMS Autopilot configuration.

ActionInstant

List Autopilot SMS Memberships

Lists people enrolled in SMS Autopilot.

ActionInstant

Connect any two apps with Notis in the middle.

Affinda and Delighted, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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