Cancel a transcription order that should not proceed
When review confirms an order is no longer needed and work has not started, send the audiofile reference for cancellation.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Cancel and Refund Audio File
Cancels an audio file order and issues a refund if eligible.
Why this helps
An unnecessary order can linger when a review decision does not make it back to the transcription queue promptly.
- Act on an explicit cancellation decision from document review.
- Request a refund when applicable for an unworked file.
- Reduce follow-up on an order that should not proceed.
Setup
Build it in a few focused steps.
- 1Connect Affinda and CastingWords once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis to create one from any channel.
- 3Describe the outcome in one instruction and require confirmation that no transcription work has been done.
- 4Pick the webhook trigger and choose where run reports go.
- 5Test with one real cancellation request for an eligible audiofile.
Questions about this workflow
When is cancellation appropriate?
The action is for cases with no transcription work done, such as pre-processing, audio processing, or error states. A refund is issued if applicable.
What must the request include?
It should include the CastingWords audiofile reference and a clear cancellation decision. Eligibility context must be supplied by the request or user.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Affinda to Castingwords. A trigger fires from one place; an action lands in another.
Affinda triggers
Castingwords actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel and Refund Audio File
Cancels an audio file order and issues a refund if eligible.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Prepay Balance
Retrieves the current account prepay balance.
Get registered webhook URL
Retrieves the webhook URL registered for account notifications.
Get Transcript
Retrieves a completed audio transcription in the requested format.
Order Transcript
Creates a transcription order for audio or video files.
Order Upgrades
Orders an upgrade for a completed audio transcription.
Register Webhook
Registers a webhook to receive event notifications.
List Available SKUs
Lists available transcription services and their prices.
Connect any two apps with Notis in the middle.
Affinda and Castingwords, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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