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Notis

Keep customer contact details aligned with invoices

When an invoice contains updated customer information, use Affinda to help refresh the right Capsule CRM party.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Update Capsule CRM Party

Updates an existing record for a person or organisation.

Why this helps

Customer details change, but CRM records often remain outdated because invoice updates are tedious to enter.

  • Use invoice information to refresh existing party details.
  • Update only fields supported by the invoice.
  • Route uncertain matches for review before changing a record.

Setup

Build it in a few focused steps.

  • 1Connect Affinda and Capsule CRM once in Notis.
  • 2Create a named automation in Automations, New Automation.
  • 3Ask Notis to extract customer contact details from the invoice, match the customer confidently to an existing party, update only supported fields, and report ambiguity.
  • 4Pick the webhook trigger and run report destination.
  • 5Test with an invoice for a known Capsule CRM party and inspect the changes.

Questions about this workflow

Will it change a party based on an uncertain match?

The instruction should require a confident match and send ambiguous cases for review.

Can it infer a missing email or phone number?

No. Ask Notis to update only details present in the invoice or explicitly supplied in the request.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Affinda to Capsule crm. A trigger fires from one place; an action lands in another.

Affinda triggers

Capsule crm actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Capsule CRM Party

Creates a record for a person or organisation.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add Project Party

Adds a person or organization to a project as an additional party.

ActionInstant

Delete Party

Deletes a person or organisation.

ActionInstant

Create Capsule CRM Category

Creates a task category with a name and color.

ActionInstant

List Deleted Opportunities

Lists opportunities deleted or restricted since a specified date.

ActionInstant

Create Custom Field Definition

Creates a custom field definition for parties, opportunities, or projects.

ActionInstant

List deleted parties

Lists parties deleted since a specified date.

ActionInstant

Create Entry

Creates a note linked to a person, opportunity, or project; API creation is limited to notes.

ActionInstant

Connect any two apps with Notis in the middle.

Affinda and Capsule crm, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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