Move invoice exception feedback to the right status
Keep open product issues aligned with verified invoice processing exceptions, without manually revisiting every post.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Change Post Status
Changes a post’s status and can notify voters.
Why this helps
Teams can leave known document workflow issues in the wrong state when invoice exceptions are reviewed outside the feedback board.
- Reflect a verified exception in the related feedback post.
- Reduce manual status checks across invoice reviews and feedback boards.
- Use explicit rules to prevent status changes based on ambiguous matches.
Setup
Build it in a few focused steps.
- 1Connect Affinda and Canny once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for invoice exception triage.
- 3Tell Notis how to match a supplied exception to an existing Canny post, which existing status to use, and to skip uncertain matches.
- 4Choose the webhook trigger and a channel for run reports.
- 5Test with one real exception and verify the matched post and resulting status.
Questions about this workflow
Does Affinda provide a trigger event for invoice exceptions?
No. Use a Notis webhook, started when a request supplies the Affinda result.
How will Notis know which Canny post matches?
Provide a reliable reference or matching context in the request, or instruct Notis to search available posts and update only an unambiguous match.
Can it create a new status?
This action changes a post's status. The workflow should use an existing status that is available in your Canny workspace.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Affinda to Canny. A trigger fires from one place; an action lands in another.
Affinda triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Adds an existing tag to a post.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Deletes a user and their comments and votes.
Change Post Status
Changes a post’s status and can notify voters.
Create Changelog Entry
Creates a changelog entry and can publish it or notify users.
Create Comment
Posts a new comment on a post.
Create or Update User
Creates a user or updates their existing profile.
Create Post
Creates a feature request or feedback post on a board.
Create Tag
Creates a tag for categorizing posts.
Connect any two apps with Notis in the middle.
Affinda and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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