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Notis

Check the call record connected to an invoice case

Start a Notis webhook review with invoice context, then retrieve the relevant Callingly call details using a confirmed call identifier.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Get Call

Retrieves detailed information about a specific call.

Why this helps

A team may know a customer was called but still need to open another tool to understand what happened.

  • Review call metadata alongside invoice context.
  • Make follow-up decisions with fewer context switches.
  • Avoid looking up a call without a confirmed identifier.

Setup

Build it in a few focused steps.

  • 1Connect Affinda and Callingly once in the Notis portal.
  • 2Create an automation in Automations, New Automation, or tell Notis what you want from any channel.
  • 3Describe which invoice cases need a call lookup and how to supply or identify the call ID.
  • 4Choose the Notis webhook trigger and select where run reports should go.
  • 5Test with one real invoice case and a confirmed Callingly call ID.

Questions about this workflow

Can the workflow find a call without an ID?

The listed action retrieves a specific call by ID. Provide the ID or have the workflow report that it is missing.

Does retrieving call details change the record?

No. This is a read action that returns details for review.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Affinda to Callingly. A trigger fires from one place; an action lands in another.

Affinda triggers

Callingly actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Activate/Deactivate Client Account

Activates or deactivates a client account to control access.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Agent

Creates a new agent.

ActionInstant

Create Outbound Call

Creates a call record and immediately places an outbound call, which may incur a cost.

ActionInstant

Create Client

Creates a new client account under your agency.

ActionInstant

Create Team

Creates a new team.

ActionInstant

Create Webhook

Creates a webhook for real-time call or lead notifications.

ActionInstant

Delete Agent

Permanently deletes an agent from an account.

ActionInstant

Delete Client

Deletes an existing client from your account.

ActionInstant

Connect any two apps with Notis in the middle.

Affinda and Callingly, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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