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Carry out a confirmed chatbot knowledge cleanup

When a review confirms that a Botsonic data item should go, provide its identifier in a webhook request. Notis can remove that specific item after your cleanup decision.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Delete Bot Data

Why this helps

Once irrelevant bot data is identified, manual cleanup can get delayed while the team switches back to the chatbot dashboard.

  • Carry out a specific cleanup decision with the confirmed data ID.
  • Reduce delay between review and removal.
  • Keep the cleanup instruction and run report together.

Setup

Build it in a few focused steps.

  • 1Connect Affinda and Botsonic once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and name it.
  • 3In one instruction, delete only the Botsonic data item whose ID is explicitly confirmed in the request.
  • 4Select the webhook trigger and choose where run reports should go.
  • 5Test with a real item approved for removal and verify the result.

Questions about this workflow

What must be confirmed before the workflow runs?

Confirm the identifier of the specific Botsonic data item and the decision to remove it.

Can it find old data from Affinda automatically?

No. The available action deletes data by ID. The request must identify the item and include the cleanup decision.

Does this delete an uploaded file?

This action deletes specific bot data by its ID. Botsonic also has a separate action for deleting a specific uploaded file by file ID.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Affinda to Botsonic. A trigger fires from one place; an action lands in another.

Affinda triggers

Botsonic actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Bulk Upload Bot URLs

Adds or updates multiple URLs in a bot’s training data at once.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Starter Question

Creates a preset question and answer for users to select.

ActionInstant

Delete Starter Question

Permanently deletes a starter question from a bot.

ActionInstant

Delete Uploaded File

Permanently removes an uploaded file from a bot’s training data.

ActionInstant

Get All Bot Data

Retrieves all files and resources associated with a bot.

ActionInstant

Get All Bots

Retrieves the bots associated with your account.

ActionInstant

Get All Conversations

Retrieves conversations related to a bot.

ActionInstant

Get All FAQs

Retrieves the frequently asked questions associated with a bot.

ActionInstant

Connect any two apps with Notis in the middle.

Affinda and Botsonic, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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