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Make newly documented answers easier to find

Once an answer from a processed document has been reviewed, send the approved question and answer context to Notis. It can add that pair as a Botsonic starter question for users to select.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Create Starter Question

Creates a preset question and answer for users to select.

Why this helps

Useful answers discovered during document processing can stay buried unless someone remembers to turn them into an easy chatbot prompt.

  • Turn an approved question and answer into a selectable starter prompt.
  • Reduce manual re-entry after document review.
  • Make useful chatbot entry points easier for users to discover.

Setup

Build it in a few focused steps.

  • 1Connect Affinda and Botsonic once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and name it.
  • 3In one instruction, create a starter question for the chosen bot using only the approved question and answer included in the request.
  • 4Select the webhook trigger and choose where run reports should go.
  • 5Test with one real approved question and answer pair.

Questions about this workflow

Does this automatically create content from any Affinda document?

No. The workflow should use only question and answer content that you have approved and supplied in the webhook request.

What does the action create?

It creates a new starter question for the bot as a preset question and answer pair users can quickly select.

Can it decide whether an answer is safe to publish?

The workflow cannot replace your content review. Have a person approve the question and answer before starting the webhook.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Affinda to Botsonic. A trigger fires from one place; an action lands in another.

Affinda triggers

Botsonic actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Bulk Upload Bot URLs

Adds or updates multiple URLs in a bot’s training data at once.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Starter Question

Creates a preset question and answer for users to select.

ActionInstant

Delete Starter Question

Permanently deletes a starter question from a bot.

ActionInstant

Delete Uploaded File

Permanently removes an uploaded file from a bot’s training data.

ActionInstant

Get All Bot Data

Retrieves all files and resources associated with a bot.

ActionInstant

Get All Bots

Retrieves the bots associated with your account.

ActionInstant

Get All Conversations

Retrieves conversations related to a bot.

ActionInstant

Get All FAQs

Retrieves the frequently asked questions associated with a bot.

ActionInstant

Connect any two apps with Notis in the middle.

Affinda and Botsonic, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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