Resolve document questions with a vendor call
When a parsed document needs clarification, route the question and context to an existing Bolna agent.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Make a phone call from agent
Starts an outbound phone call with a configured voice agent.
Why this helps
Missing or unclear details create back-and-forth when someone has to identify the issue, find a contact, and place a call.
- Make the reason for a call clear from the parsed document context.
- Reduce time spent locating the vendor and the open question.
- Keep clarification calls moving through an existing agent.
Setup
Build it in a few focused steps.
- 1Connect Affinda and Bolna once in the Notis portal.
- 2Create an automation from any channel or in Automations, New Automation.
- 3Describe which missing details should prompt a vendor clarification call and how to explain the question.
- 4Choose the Notis webhook trigger and select where run reports go.
- 5Test with one real document containing a known clarification need.
Questions about this workflow
Can it identify missing information?
It can act on missing details when the extraction result or request identifies them.
Will it update the source document?
No. The selected action initiates a Bolna call.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Affinda to Bolna. A trigger fires from one place; an action lands in another.
Affinda triggers
Bolna actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete agent by id
Permanently deletes a voice AI agent and all its associated data.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Abort workflow campaign
Aborts a running or paused campaign and stops executions; the terminal campaign cannot resume or be deleted.
Delete batch by id
Permanently deletes a batch campaign; this cannot be undone.
Add custom LLM model
Registers a custom OpenAI-compatible language model endpoint.
Fetch all batches by agent id
Lists batches associated with a voice AI agent.
Add Provider to Bolna
Adds a telephony or voice service provider to the account.
Get all agents
Lists the voice agents configured in an account.
Add number to SIP trunk
Adds a DID phone number to a SIP trunk.
Connect any two apps with Notis in the middle.
Affinda and Bolna, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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