Find the right agent for a document handoff
Use the agent reference supplied with parsed document context to retrieve its current Bolna details.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Retrieve agent by id
Retrieves the configuration and details of a specific voice agent.
Why this helps
Document workflows lose momentum when the team has to stop and search for the voice agent intended for the next step.
- Retrieve an agent using a reference supplied with the handoff.
- Keep document context close to the intended voice process.
- Reduce manual agent searches between workflow steps.
Setup
Build it in a few focused steps.
- 1Connect Affinda and Bolna once in the Notis portal.
- 2Create an automation from any channel or in Automations, New Automation.
- 3Describe when to retrieve the Bolna agent referenced by the document workflow request.
- 4Choose the Notis webhook trigger and select where run reports go.
- 5Test with one real handoff request and a valid agent identifier.
Questions about this workflow
Does this route the call to the agent?
No. It retrieves agent details. Use a call action when you want to initiate a call.
Where must the agent reference be provided?
Include it in the request sent to the Notis webhook or make sure your workflow supplies it.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Affinda to Bolna. A trigger fires from one place; an action lands in another.
Affinda triggers
Bolna actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete agent by id
Permanently deletes a voice AI agent and all its associated data.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Abort workflow campaign
Aborts a running or paused campaign and stops executions; the terminal campaign cannot resume or be deleted.
Delete batch by id
Permanently deletes a batch campaign; this cannot be undone.
Add custom LLM model
Registers a custom OpenAI-compatible language model endpoint.
Fetch all batches by agent id
Lists batches associated with a voice AI agent.
Add Provider to Bolna
Adds a telephony or voice service provider to the account.
Get all agents
Lists the voice agents configured in an account.
Add number to SIP trunk
Adds a DID phone number to a SIP trunk.
Connect any two apps with Notis in the middle.
Affinda and Bolna, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Bolna.