Make document intake callbacks easier to start
When parsed documents include a callback request, pass the relevant context into a Bolna call.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Make a phone call from agent
Starts an outbound phone call with a configured voice agent.
Why this helps
Callback requests can get buried in document queues while teams switch between extraction results and phone tools.
- Reduce the gap between document intake and callback.
- Keep useful extracted details close to the conversation.
- Route callbacks through an existing voice agent.
Setup
Build it in a few focused steps.
- 1Connect Affinda and Bolna once in the Notis portal.
- 2Create an automation from any channel or in Automations, New Automation.
- 3Describe when a document should prompt a callback and what context to share with your existing Bolna agent.
- 4Choose the Notis webhook trigger and select where run reports go.
- 5Test using one real intake document that includes callback details.
Questions about this workflow
Can it tell whether a callback is needed?
It can follow your instruction when the parsed data includes a callback request or other stated signal.
Does this work for every document type?
Use it for document types whose extracted information provides the context and contact details needed for a call.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Affinda to Bolna. A trigger fires from one place; an action lands in another.
Affinda triggers
Bolna actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete agent by id
Permanently deletes a voice AI agent and all its associated data.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Abort workflow campaign
Aborts a running or paused campaign and stops executions; the terminal campaign cannot resume or be deleted.
Delete batch by id
Permanently deletes a batch campaign; this cannot be undone.
Add custom LLM model
Registers a custom OpenAI-compatible language model endpoint.
Fetch all batches by agent id
Lists batches associated with a voice AI agent.
Add Provider to Bolna
Adds a telephony or voice service provider to the account.
Get all agents
Lists the voice agents configured in an account.
Add number to SIP trunk
Adds a DID phone number to a SIP trunk.
Connect any two apps with Notis in the middle.
Affinda and Bolna, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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