Escalate Affinda document processing failures
When a document cannot be processed, create an incident with the details your team needs to investigate.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Incident
Creates an incident and alerts the on-call responder through the applicable escalation policy.
Why this helps
Parsing failures can sit unnoticed while founders manually check document queues and chase down the cause.
- Bring failed document jobs into the incident workflow
- Reduce manual checking of document queues
- Give responders a clear starting point for investigation
Setup
Build it in a few focused steps.
- 1Connect Affinda and Better Stack once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Tell Notis to create a Better Stack incident when an incoming Affinda webhook reports a document processing failure, including the available document and error details.
- 4Choose the webhook trigger and where run reports should go.
- 5Test with one real failed document example.
Questions about this workflow
What starts this workflow?
An HTTP request to the Notis webhook starts it. Include an Affinda failure payload in that request.
Can Notis include information that Affinda does not send?
No. Notis can use fields returned in the webhook payload, but any missing context must be supplied in that payload or in your instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Affinda to Better stack. A trigger fires from one place; an action lands in another.
Affinda triggers
Better stack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Escalation Policy
Creates an incident escalation policy that defines who is notified and when.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Acknowledge Incident
Acknowledges an active incident, stopping further escalations.
Create Heartbeat Group
Creates a group to organize related heartbeat checks.
Create Outgoing Webhook Integration
Creates an integration to send event notifications to an endpoint.
Create Heartbeat
Creates a heartbeat monitor that checks for regular signals from a service.
Create Source Group
Creates a group to organize related log sources.
Delete Escalation Policy
Permanently deletes an escalation policy.
Create Incident
Creates an incident and alerts the on-call responder through the applicable escalation policy.
Connect any two apps with Notis in the middle.
Affinda and Better stack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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