Bring issue reports and Beamer discussion together
Compare an extracted issue report with the discussion already attached to a relevant Beamer post.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get Post Comments
Lists the comments on a post.
Why this helps
Issue details and customer discussion can sit in separate places, making review slower and easier to lose track of.
- See post comments beside the supplied issue details.
- Make it easier to spot whether a topic already has customer discussion.
- Receive a concise review in the chosen report channel.
Setup
Build it in a few focused steps.
- 1Connect Affinda and Beamer once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis to create it from any channel.
- 3In one instruction, ask Notis to summarize the supplied issue report, find a relevant Beamer post, and retrieve its comments.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one real issue document and a post that has comments.
Questions about this workflow
Does this workflow identify a matching post with certainty?
No. Notis can use the supplied issue text and available post information to find a likely match; review the result before relying on it.
What if no related post is found?
The run report can say that no relevant post was identified. It cannot retrieve comments without a post to inspect.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Affinda to Beamer. A trigger fires from one place; an action lands in another.
Affinda triggers
Beamer actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Count Posts
Counts the posts matching the selected criteria.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Category
Retrieves the details of a category.
Count Post Comments
Counts comments on a post that match the selected filters.
Get Feed
Retrieves the URL of your standalone feed.
Count Post Reactions
Counts reactions on a post.
Count Unread Posts
Counts a user’s unread posts.
Get Notification
Retrieves the details of a specific notification.
Get Notifications
Retrieves unread notifications and marks them as read.
Connect any two apps with Notis in the middle.
Affinda and Beamer, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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