Turn a prospect service issue into an incident
Capture a concrete service problem from lead research and route it into Better Stack for follow-up.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Incident
Creates an incident and alerts the on-call responder through the applicable escalation policy.
Why this helps
Service issues found while researching a prospect can get lost between prospecting notes and incident tools.
- Capture a service issue while its context is fresh.
- Create a Better Stack incident from a webhook request.
- Reduce copy and paste between research and incident tracking.
Setup
Build it in a few focused steps.
- 1Connect Aeroleads and Better Stack once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis to create a Better Stack incident from submitted service issue details, preserving the provided context.
- 4Pick the Notis webhook trigger and choose where run reports go.
- 5Submit one real, actionable service issue to test the workflow.
Questions about this workflow
What should the webhook request contain?
Provide a specific service issue and enough context for a responder to understand it. Notis cannot supply missing incident details.
Does creating the incident notify someone?
Better Stack's incident creation action alerts the on-call person and routes the incident according to the configured escalation policy or team defaults.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Aeroleads to Better stack. A trigger fires from one place; an action lands in another.
Aeroleads triggers
Better stack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Escalation Policy
Creates an incident escalation policy that defines who is notified and when.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Acknowledge Incident
Acknowledges an active incident, stopping further escalations.
Create Heartbeat Group
Creates a group to organize related heartbeat checks.
Create Outgoing Webhook Integration
Creates an integration to send event notifications to an endpoint.
Create Heartbeat
Creates a heartbeat monitor that checks for regular signals from a service.
Create Source Group
Creates a group to organize related log sources.
Delete Escalation Policy
Permanently deletes an escalation policy.
Create Incident
Creates an incident and alerts the on-call responder through the applicable escalation policy.
Connect any two apps with Notis in the middle.
Aeroleads and Better stack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Better stack.