Connect support themes with advertising signals
Bring customer issues and ad intelligence into one review so your team can investigate meaningful patterns.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Get Tickets
Retrieves support tickets.
Why this helps
Support themes and advertising findings can stay isolated, making recurring customer concerns harder to notice.
- Review support themes alongside market signals.
- Surface possible patterns for human validation.
- Make investigation context easier to scan.
Setup
Build it in a few focused steps.
- 1Connect Adyntel and Agiled once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis the outcome in plain language from any channel.
- 3Ask Notis to retrieve Agiled tickets and compare their stated themes with available Adyntel findings, labeling possible rather than proven relationships.
- 4Choose a recurring schedule and select where run reports should go.
- 5Test with a small real sample and check that the report does not overstate a pattern.
Questions about this workflow
Does a matching theme prove the ads caused a support issue?
No. Similar themes only suggest a relationship to investigate; the available data may not establish cause.
Does this create tickets?
No. It retrieves existing tickets and prepares a summary for review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Adyntel to Agiled. A trigger fires from one place; an action lands in another.
Adyntel triggers
Agiled actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Expense
Creates a new expense.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Project
Creates a new project.
Create Task
Creates a new task.
Create Ticket
Creates a new support ticket.
Get Contacts
Retrieves contacts.
Get Currencies
Retrieves the available currencies.
Get Deals
Retrieves deals.
Get Employees
Retrieves employees.
Connect any two apps with Notis in the middle.
Adyntel and Agiled, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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