Give priority partner requests a clear next step
Turn an urgent partner request into a callback request your team can act on from Dialpad.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create callback
Queues a callback request for an agent at a call center to handle.
Why this helps
Important partner conversations can wait too long when a request is separated from the team's calling queue.
- Create a direct follow-up action for priority partner requests.
- Keep the partner's request context attached to the handoff.
- Reduce the chance that a valuable conversation gets overlooked.
Setup
Build it in a few focused steps.
- 1Connect Adtraction and Dialpad once in the Notis portal.
- 2Create an automation in Automations, New Automation, with a name and prompt.
- 3Tell Notis to request a Dialpad call center callback for priority partner requests sent with a phone number and brief context.
- 4Choose the Notis webhook trigger and where run reports should go.
- 5Test with one real priority partner request.
Questions about this workflow
Does this place an immediate call?
The selected Dialpad action creates a callback request in a call center. The action description does not promise that a call is placed immediately.
How does Notis know a request is high priority?
Include that priority and the partner context in the webhook request, or describe a clear rule in your automation prompt using information provided in the request.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Adtraction to Dialpad. A trigger fires from one place; an action lands in another.
Adtraction triggers
Dialpad actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Access control policies listing
View a company's access control policies.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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When this happens · Trigger
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