Honor survey opt-outs from affiliate customer workflows
Carry a customer's opt-out through to Delighted when your existing process sends an HTTP request to Notis.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Unsubscribe Person
Permanently unsubscribes a person from all future email surveys.
Why this helps
Opt-out requests can be missed when customer details pass between affiliate and feedback workflows.
- Unsubscribe a person from future Delighted email surveys.
- Handle a customer preference from an existing webhook process.
- Reduce manual follow-through on opt-out requests.
Setup
Build it in a few focused steps.
- 1Connect Adtraction and Delighted once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name and prompt.
- 3Tell Notis to unsubscribe the person from Delighted email surveys when an opt-out webhook includes their identifying details.
- 4Choose the Notis webhook trigger used by your existing opt-out process and select a channel for run reports.
- 5Test with one real opt-out example and review the run report.
Questions about this workflow
Will Adtraction send the trigger directly?
No Adtraction trigger events are listed. Your existing process must send an HTTP request to the Notis webhook.
Does unsubscribing delete survey history?
No. The action adds a person to the unsubscribe list to prevent future email surveys.
What contact detail should the webhook include?
Include the identifier required by the Delighted unsubscribe action, typically the person's email address, if available.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Adtraction to Delighted. A trigger fires from one place; an action lands in another.
Adtraction triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Adds a person to automated email surveys or updates their profile details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Adds a person to automated SMS surveys or updates their profile details.
Create or Update Person
Creates or updates a person and schedules a survey email.
Delete Pending Survey Requests
Cancels all pending survey requests for a person.
Delete Person
Permanently deletes a person and all associated data.
Get Autopilot Email Configuration
Retrieves the current email Autopilot configuration.
Get Autopilot SMS Configuration
Retrieves the current SMS Autopilot configuration.
List Autopilot SMS Memberships
Lists people enrolled in SMS Autopilot.
Connect any two apps with Notis in the middle.
Adtraction and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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