Triage Chatfai conversations from an Adrapid support creative
Carry the issue in a support creative into the conversation review queue.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
List Conversations
Lists conversations for the authenticated user.
Why this helps
Support themes get lost when the creative brief and conversation history are reviewed separately.
- Anchor review in the stated support issue
- Reduce repeated context gathering
- Keep response decisions human-led
Setup
Build it in a few focused steps.
- 1Connect Adrapid and Chatfai in Notis once.
- 2Create an automation for support conversation triage.
- 3Tell Notis to use the supplied Adrapid support creative payload and list Chatfai conversations that need review for its stated issue.
- 4Choose an HTTP webhook trigger and send the actual creative output.
- 5Pick a report channel and test with one support creative.
Questions about this workflow
Can it access conversations for other users?
No. List Conversations operates for the authenticated Chatfai user.
Can it send replies?
No. It only lists conversations and prepares triage notes.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Adrapid to Chatfai. A trigger fires from one place; an action lands in another.
Adrapid triggers
Chatfai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Public Character By ID
Retrieves details of a public character by its ID.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List Conversations
Lists conversations for the authenticated user.
Search Characters
Searches public characters by name or keyword.
Connect any two apps with Notis in the middle.
Adrapid and Chatfai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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