Add delivery policy to an agent knowledge base
Keep an ElevenLabs delivery agent informed with the policy document or URL supplied by your Addresszen workflow.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Add to ConvAI Knowledge Base
Adds documentation from a file or webpage to the conversational AI knowledge base.
Why this helps
Agents give inconsistent answers when delivery rules are stored outside their knowledge base.
- Centralizes delivery rules
- Uses a real supplied source
- Improves agent reference material
Setup
Build it in a few focused steps.
- 1Connect Addresszen and ElevenLabs once.
- 2Create an automation stating that the webhook contains the delivery policy context and exactly one knowledge source, either a file or URL.
- 3Choose notis_webhook and send one real policy payload.
- 4Choose a report channel and test the import.
Questions about this workflow
Can I provide both a file and URL?
No. This action requires exactly one of file or URL.
Does Addresszen expose a policy event?
No. Send the real policy file or URL with the Addresszen-related webhook payload.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Addresszen to Elevenlabs. A trigger fires from one place; an action lands in another.
Addresszen triggers
Elevenlabs actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Connect any two apps with Notis in the middle.
Addresszen and Elevenlabs, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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