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Notis

Create Dialpad callbacks from verified delivery phones

Let your team return delivery calls quickly when Addresszen has confirmed the number and a callback is explicitly requested.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Create callback

Queues a callback request for an agent at a call center to handle.

Why this helps

Callback requests get lost when verified delivery details and call center instructions live in separate systems.

  • Reduce callback delays
  • Use confirmed phone details
  • Route requests to the intended call center

Setup

Build it in a few focused steps.

  • 1Connect Addresszen and Dialpad in Notis once.
  • 2Create an automation describing that a supplied Addresszen payload with a verified E.164 phone, explicit callback request, and Dialpad call center ID should create a callback.
  • 3Choose the Notis webhook trigger.
  • 4Choose where run reports should go.
  • 5Send one real request and verify the callback details.

Questions about this workflow

What extra information is required?

The payload must include the verified E.164 phone, the explicit request to call back, and the target Dialpad call center ID.

Will Notis choose a call center?

No. Supply the exact call center ID and any requested callback timing in the payload.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Addresszen to Dialpad. A trigger fires from one place; an action lands in another.

Addresszen triggers

Dialpad actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Access control policies listing

View a company's access control policies.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

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Add a user to a channel.

ActionInstant

Add member to coaching team

Add a member to a coaching team.

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Add operator to call center

Add an operator to a call center.

ActionInstant

Add operator to office

Add an operator to an office.

ActionInstant

Add participant to call

Add someone to an ongoing call.

ActionInstant

Connect any two apps with Notis in the middle.

Addresszen and Dialpad, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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