Review feedback from address-support cases
See what customers say after address questions are resolved.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
List Survey Responses
Lists survey responses in your account.
Why this helps
Feedback stays scattered when support case exports and survey data are reviewed separately.
- Create a repeatable feedback review
- Use source case data supplied by your system
- Surface response trends for support improvements
Setup
Build it in a few focused steps.
- 1Connect Addresszen and Delighted in Notis once.
- 2Create an automation named review-address-support-survey-responses.
- 3In one instruction, state that each run receives a supplied Addresszen export or webhook record containing the case identifiers or customer details to examine, then use Delighted survey responses for that defined set and summarize the findings.
- 4Choose a Notis cron schedule and report channel, then test with one real source export.
Questions about this workflow
Does Addresszen provide a native trigger for this?
No. Each run needs a supplied Addresszen export or webhook record with the identifiers or contacts to review.
Can Notis invent a link between a response and a case?
No. The source payload must provide a shared identifier or exact person detail.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Addresszen to Delighted. A trigger fires from one place; an action lands in another.
Addresszen triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Adds a person to automated email surveys or updates their profile details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Adds a person to automated SMS surveys or updates their profile details.
Create or Update Person
Creates or updates a person and schedules a survey email.
Delete Pending Survey Requests
Cancels all pending survey requests for a person.
Delete Person
Permanently deletes a person and all associated data.
Get Autopilot Email Configuration
Retrieves the current email Autopilot configuration.
Get Autopilot SMS Configuration
Retrieves the current SMS Autopilot configuration.
List Autopilot SMS Memberships
Lists people enrolled in SMS Autopilot.
Connect any two apps with Notis in the middle.
Addresszen and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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