Honor address-support survey opt-outs automatically
Respect a clear opt-out without making support staff update two systems.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Unsubscribe Person
Permanently unsubscribes a person from all future email surveys.
Why this helps
Opt-out requests can be missed when they arrive in an address-support workflow.
- Apply an explicit opt-out quickly
- Use the exact email supplied by the source system
- Reduce privacy follow-up work
Setup
Build it in a few focused steps.
- 1Connect Addresszen and Delighted in Notis once.
- 2Create an automation named address-validation-opt-out.
- 3Describe that the supplied Addresszen webhook contains an explicit request to stop email surveys and the exact email address, and that Notis should unsubscribe that person in Delighted.
- 4Pick the Notis webhook trigger and report channel, then test with one real opt-out payload.
Questions about this workflow
Will this unsubscribe someone based on a failed address check?
No. The source payload must contain an explicit opt-out instruction.
What identifier is needed?
Provide the exact email address for the Delighted person.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Addresszen to Delighted. A trigger fires from one place; an action lands in another.
Addresszen triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Adds a person to automated email surveys or updates their profile details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Adds a person to automated SMS surveys or updates their profile details.
Create or Update Person
Creates or updates a person and schedules a survey email.
Delete Pending Survey Requests
Cancels all pending survey requests for a person.
Delete Person
Permanently deletes a person and all associated data.
Get Autopilot Email Configuration
Retrieves the current email Autopilot configuration.
Get Autopilot SMS Configuration
Retrieves the current SMS Autopilot configuration.
List Autopilot SMS Memberships
Lists people enrolled in SMS Autopilot.
Connect any two apps with Notis in the middle.
Addresszen and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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