Keep address exception discussions moving
Get a scheduled view of Cody discussions about address exceptions so open delivery questions are easier to pick back up.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
List Conversations
Retrieves conversations from an account.
Why this helps
Address investigations can stall when conversation threads are easy to forget or hard to rediscover.
- Collects relevant Cody conversations into a recurring review
- Makes it easier to spot threads that may need follow-up
- Reduces the effort of searching conversation history manually
Setup
Build it in a few focused steps.
- 1Connect Addresszen and Cody once in the Notis portal.
- 2Create an automation and describe the address exception conversations to find.
- 3Tell Notis to list Cody conversations matching the supplied address exception terms and summarize the returned conversations in the run report.
- 4Pick the recurring schedule and choose where run reports should go.
- 5Run it once using a real exception term to check the results.
Questions about this workflow
Can this tell whether a conversation is unresolved?
Only if that status can be determined from information Cody returns or you provide. The workflow should not assume a resolution status that is not available.
Does Addresszen start this review?
No. Addresszen has no trigger events. A Notis schedule starts this workflow.
What does the report include?
It summarizes Cody conversations returned by the search terms and options available to the conversation listing action.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Addresszen to Cody. A trigger fires from one place; an action lands in another.
Addresszen triggers
Cody actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Conversation
Starts a new conversation with a bot.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Document
Creates a text-based document in the knowledge base.
Create Document From File
Creates a knowledge base document from an uploaded file.
Create Document from Webpage
Creates a knowledge base document from a public webpage.
Create Folder
Creates a folder to organize documents or conversations.
Delete Conversation
Permanently deletes a conversation.
Delete Document
Deletes a document.
Get Conversation
Retrieves a conversation and its details.
Connect any two apps with Notis in the middle.
Addresszen and Cody, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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