Turn address support recordings into transcripts
Send a support recording and its accessible media URL to Notis. Notis can start a CastingWords transcription and report the order details.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Order Transcript
Creates a transcription order for audio or video files.
Why this helps
Address corrections shared by voice can be difficult to revisit while handling customer support and delivery issues.
- Start transcription from an incoming support recording
- Keep spoken address corrections available for later review
- Reduce manual follow-up on audio requests
Setup
Build it in a few focused steps.
- 1Connect Addresszen and CastingWords once in the Notis portal.
- 2Create an automation in Automations, New Automation, and describe the result in one instruction: order a CastingWords transcript for each incoming support recording that includes an accessible media URL.
- 3Choose the webhook trigger and select where Notis should send run reports.
- 4Send one real example containing an accessible recording URL to test the automation.
Questions about this workflow
What does the webhook need to include?
Include an accessible media URL for the recording. Any other details Notis should use must be included in the request.
Does this validate the address in the recording?
No. This workflow orders a transcript. It does not validate addresses or place a delivery order.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Addresszen to Castingwords. A trigger fires from one place; an action lands in another.
Addresszen triggers
Castingwords actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel and Refund Audio File
Cancels an audio file order and issues a refund if eligible.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Prepay Balance
Retrieves the current account prepay balance.
Get registered webhook URL
Retrieves the webhook URL registered for account notifications.
Get Transcript
Retrieves a completed audio transcription in the requested format.
Order Transcript
Creates a transcription order for audio or video files.
Order Upgrades
Orders an upgrade for a completed audio transcription.
Register Webhook
Registers a webhook to receive event notifications.
List Available SKUs
Lists available transcription services and their prices.
Connect any two apps with Notis in the middle.
Addresszen and Castingwords, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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