Check transcription funds before ordering a support call
When a support recording is ready to transcribe, ask Notis to retrieve the current CastingWords prepay balance and report it with the request.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get Prepay Balance
Retrieves the current account prepay balance.
Why this helps
A transcription order can stall when the account balance is unclear at the moment a recording needs attention.
- See the current prepay balance at decision time
- Reduce context switching before placing an order
- Keep the balance check separate from the order decision
Setup
Build it in a few focused steps.
- 1Connect Addresszen and CastingWords once in the Notis portal.
- 2Create an automation in Automations, New Automation, and describe the result in one instruction: retrieve and report the current CastingWords prepay balance when a support recording request arrives.
- 3Choose the webhook trigger and select where Notis should send run reports.
- 4Send one real example support recording request to test the automation.
Questions about this workflow
Will this place a transcription order?
No. It only retrieves and reports the current prepay balance.
Does it confirm whether the balance covers a particular order?
The action returns the current balance. Pricing and order requirements are not established by this balance check.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Addresszen to Castingwords. A trigger fires from one place; an action lands in another.
Addresszen triggers
Castingwords actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel and Refund Audio File
Cancels an audio file order and issues a refund if eligible.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Prepay Balance
Retrieves the current account prepay balance.
Get registered webhook URL
Retrieves the webhook URL registered for account notifications.
Get Transcript
Retrieves a completed audio transcription in the requested format.
Order Transcript
Creates a transcription order for audio or video files.
Order Upgrades
Orders an upgrade for a completed audio transcription.
Register Webhook
Registers a webhook to receive event notifications.
List Available SKUs
Lists available transcription services and their prices.
Connect any two apps with Notis in the middle.
Addresszen and Castingwords, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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