Give delivery feedback the address context it needs
Add useful shipping validation findings to the Canny post your team already tracks, so the issue is easier to understand and investigate.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Update Post
Updates a post’s details.
Why this helps
A feedback post can stay vague after a delivery issue is validated, leaving the team to chase down the missing context.
- Keep validation findings with the existing feedback record.
- Make delivery problems easier for the product team to assess.
- Avoid creating a second post for context that belongs on an existing one.
Setup
Build it in a few focused steps.
- 1Connect Addresszen and Canny once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis from any channel.
- 3Describe how to find the matching Canny post and add the supplied validation findings to its details.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Send one real update with a matching post and review the changed details.
Questions about this workflow
How does Notis identify the post to update?
Include a Canny post identifier or enough matching context in the webhook request for Notis to find the intended post. If it cannot identify one confidently, have it report the ambiguity instead of updating a guess.
Can the workflow change the post status too?
This workflow updates post details only. Use a separate instruction and the Change Post Status action if your process needs a status change.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Addresszen to Canny. A trigger fires from one place; an action lands in another.
Addresszen triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Adds an existing tag to a post.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Deletes a user and their comments and votes.
Change Post Status
Changes a post’s status and can notify voters.
Create Changelog Entry
Creates a changelog entry and can publish it or notify users.
Create Comment
Posts a new comment on a post.
Create or Update User
Creates a user or updates their existing profile.
Create Post
Creates a feature request or feedback post on a board.
Create Tag
Creates a tag for categorizing posts.
Connect any two apps with Notis in the middle.
Addresszen and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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