Handle eligible cancellation requests without reopening the whole order flow
Send Notis the file ID and cancellation request. It can ask Castingwords to cancel and refund when the file is still eligible.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Cancel and Refund Audio File
Cancels an audio file order and issues a refund if eligible.
Why this helps
An order placed by mistake can take time to identify and resolve while you are managing other work.
- Route a cancellation request with its file ID in one step.
- Use the action only for eligible unworked files.
- Receive the cancellation outcome in a Notis run report.
Setup
Build it in a few focused steps.
- 1Connect Addressfinder and Castingwords once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3In one instruction, tell Notis to request cancellation for the supplied file ID only when no transcription work has been done and the file is in an eligible state.
- 4Choose the webhook trigger and the channel for run reports.
- 5Test with a real eligible example and review the result before relying on the workflow.
Questions about this workflow
When is a file eligible for this action?
The action is intended for files with no transcription work done, including pre-processing, audio processing, or error states.
Is a refund guaranteed?
No. The action issues a refund if applicable; eligibility and refund outcome depend on the order.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Addressfinder to Castingwords. A trigger fires from one place; an action lands in another.
Addressfinder triggers
Castingwords actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel and Refund Audio File
Cancels an audio file order and issues a refund if eligible.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Prepay Balance
Retrieves the current account prepay balance.
Get registered webhook URL
Retrieves the webhook URL registered for account notifications.
Get Transcript
Retrieves a completed audio transcription in the requested format.
Order Transcript
Creates a transcription order for audio or video files.
Order Upgrades
Orders an upgrade for a completed audio transcription.
Register Webhook
Registers a webhook to receive event notifications.
List Available SKUs
Lists available transcription services and their prices.
Connect any two apps with Notis in the middle.
Addressfinder and Castingwords, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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