Move Canny requests forward with a verified customer signal
Turn a verified customer signal into a status change on the relevant Canny post, with a run report for anything ambiguous.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Change Post Status
Changes a post’s status and can notify voters.
Why this helps
Important customer updates arrive elsewhere, and busy teams forget to reflect a validated signal in the Canny workflow.
- Reflect meaningful customer signals in the Canny workflow sooner.
- Check supplied contact details before acting on the signal.
- Keep uncertain post matches visible for a person to resolve.
Setup
Build it in a few focused steps.
- 1Connect Addressfinder and Canny once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Tell Notis to validate the supplied contact details, identify the related Canny post from the request context, and change its status only when both are clear.
- 4Choose the webhook trigger and a channel for run reports.
- 5Test with one real signal and verify the intended post and status.
Questions about this workflow
Can this find a post from only a person's name?
The workflow needs enough identifying context to select the correct Canny post. If the incoming request does not include it and Canny data does not resolve it, Notis should report the ambiguity rather than guess.
Does a status change notify voters?
The Canny action can optionally notify voters. State in your instruction whether that is appropriate for your workflow.
What starts the workflow?
An HTTP request to the Notis webhook starts it. Addressfinder is used to validate contact data after the request arrives.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Addressfinder to Canny. A trigger fires from one place; an action lands in another.
Addressfinder triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Adds an existing tag to a post.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Deletes a user and their comments and votes.
Change Post Status
Changes a post’s status and can notify voters.
Create Changelog Entry
Creates a changelog entry and can publish it or notify users.
Create Comment
Posts a new comment on a post.
Create or Update User
Creates a user or updates their existing profile.
Create Post
Creates a feature request or feedback post on a board.
Create Tag
Creates a tag for categorizing posts.
Connect any two apps with Notis in the middle.
Addressfinder and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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